FAQ

Question:

I bought this but lost the directions to put it up can I download directions?

Answer:

PLease cotact us via  support@happypie.vip  so that we can resend you the manual.

Or you can find the installtion video on youtube: https://www.youtube.com/channel/UCIeT3xXcXsejl0eMIEMKuMw/videos

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Question:
I know the swing is approximately 6' but how long is the tree stap? The lowest branch on the tree is about 10'

Answer:

Thank you for your interest in our product. 
Please be advised that the length of the tree strap included with the climbing rope swing is 4.2 feet. It should be enough to install the swing on the 10’ tall branch. If the swing rope is too long, simply adjust the length by looping the tree strap around the branch and/or by tying a knot underneath the disc seat. Additionally, we recommend that the bottom of the swing should be no less than 15 inches from the ground. 

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Question:

Does it have a warranty?

Answer:
Thank you for your inquiry. Please be advised that Happypie warrants all swings against manufacturing defects for 1 year after purchase. 
Happypie  shall not be liable for defects or damage resulting from improper installation misuse or abuse. Happypie  shall not, in any event, be liable for consequential damages, and buyers’ remedies for defects or damages shall be limited to repair or replacement of this swing or refund of the purchase price. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR USE. 
If you've already purchased one of our swings and it has a defect, please contact us immediately so we can resolve the issue. 
Regards